Strategic Sourcing, Smart Rentals
We hold the belief that individuals shape their surroundings, and in turn, the surroundings shape them. Collaborating with property owners, we specialize in converting their spaces into exquisite homes for our clients. Whether you're a builder engaged in a sprawling commercial venture, miles away from your family, or a healthcare professional tirelessly working night shifts at a nearby care facility, our mission is to metamorphose these spaces into comforting havens, ensuring our clients experience a profound sense of belonging
We enrich the value of properties by intricately transforming them into captivating and elegantly designed homes.
We are dedicated to delivering unparalleled customer service, along with providing our clients with accommodations that exemplify top-notch quality.
We specialize in various locations, including Cambridge, Chelmsford, Norwich, King's Lynn, Great Yarmouth, and extend our expertise to destinations as far-reaching as Mauritius.
Mon | 09:00 – 17:00 | |
Tue | 09:00 – 17:00 | |
Wed | 09:00 – 17:00 | |
Thu | 09:00 – 17:00 | |
Fri | 09:00 – 17:00 | |
Sat | Closed | |
Sun | Closed |
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We are committed to delivering world-class services to the highest standard. We are ambitious and dedicated, constantly re-evaluating and improving our customers' experience.
Should you have any tips for us on how to improve, we would love to hear from you!
Similarly, should something go wrong in your experience with us, we would like to hear about this too. Your opinion is important to us and we want to give you a voice which could help us shape the future of our company, as well as give us an opportunity to improve things, however big or small your suggestions might be.
If you would like to give us your feedback:
Please email us on info@hotspotpropertysolutions.com with your comment.
IF YOU HAVE A COMPLAINT
Please email us at info@hotspotpropertysolutions.com, providing as much detail as you can. Let us know what the problem is, and how you’d like us to put things right. We will acknowledge your email within 48hrs of receipt although during busy times may be longer.
We will then investigate your complaint. This may mean that we will ask you to provide more information, depending on your type of submission. This should take no longer than 14 days from the date we receive all relevant information, after which we will respond to you with a resolution.
STILL NOT HAPPY?
If you’re still not happy, you can take your complaint to the Property Investors Mediation Service (PIMS). If you’re not happy with the response you get – or if we fail to get back to you – you can ask for the PIMS to get involved. They provide mediation for property investors and property entrepreneurs.
Our membership details are:
Name – Jean-Marie Pierre
Membership Number - 31437
Visit www.thepims.co.ukto raise a complaint.
Copyright © 2023 Hotspot Property Solutions - All Rights Reserved.
Address: 20-22 Wenlock Road, London, England, N1 7GU
Company number 14621329
PIMS Number: 31437
ISO Number: C1304411
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